Questions & Answers
Order, Item, Shipping related
When is my order going to be shipped?
We ship all orders in one business day after the payment cleared. If your order is for a big project such as, masjids, your order will be shipped by a truck-freight company.
What is the material of the carpets you provide? Do you make wool?
Our all carpets are made from premium heavy duty polypropylene yarn. We can make wool, however, we do not recommend wool. Two reasons: one, it is 4 times expensive, you should spend than money on school, community or something more important. Our heavy duty carpet will do the job finely. Second reason, wool carpet shed, and you need to vacuum almost every two days.
Do you make the design we want?
Yes, we can do any design you want, without any extra fee. There is minimum order of 15,000 sq feet order. We will make the color and design you wish. If you decided to make your own design, please email us the design you want, we will make it and deliver in 4 months.
How do i measure my place?
It is very easy. You need to measure the length and width in feet. Don't worry about inches. Let say, your room is 22 feet 4 inches by 45 feet 8 inches. 22 x 45 = 990 sq feet.
If the qibla facing straigt to the wall, you should add %10, and buy 990 x 1.1 = 1089 sq ft.
If the Qibla facing little angled to the corner, then you should buy %20 more, 990 x 1.2 =1188 sq ft.
If the Qibla facing directly facing to the corner, then you should buy %35 more, 990 x 1.35 = 1336 sq ft.
May I come to your warehouse and pick up my order?
Absolutely yes. You are welcome to our warehouse. If you come around noon, please have a lunch with us. You can pick up your order from our warehouse. We will load your car/truck.
Musalla Carpets. 141 Lanza Ave. Bldg-9 Garfield, NJ 07026
May I order and see any samples before I buy?
Yes you can order small swatch sized samples. You will feel quality and see the colors before you order. Simply order from our website for fast and smooth transaction.
Do you ship to Canada? Who deals with the Canadian Customs?
Our company has been registered with Canadian Revenue services. We will take care of all duty, customs, brokerage services. We will deal with all legal stuff. You will not need to contact them. The shipping price at the end of the checkout already includes the duty and broker fees. That's why it seems little high. You will not pay anything else. You will not deal with international offices. We will do all the job. You will be contacted only with the shipping company to schedule your delivery. That will be very easy.