Refund & Return Policy

Refund and Return Policy

To start the returns process, please reach out to customer service 24 hours a day, 7 days a week. Contact Us. You must contact with-in 30 days of the receipt of the item to start return process.

Refunds are processed within 10 business days after we receive your return package.

Below Items are NOT eligible to Return

• Wall to Wall Prayer Carpet roll 8.2 feet wide and 4.1 feet wide large rolls are NOT eligible for return and refund.
• Wooden items, such as Mihrap, Minbar, Minbar Stairs. are NOT eligible for return and refund.
• Ceramic tiles are NOT eligible for return and refund.
• Lights and Chandeliers are NOT eligible for return and refund.
• Portable Runners are NOT eligible for return and refund.
• Final sale and Close out sales items are NOT eligible for return and refund.

Below Items are eligible to Return

• Islamic Arts
• Single Prayer Mats
• Islamic framed picture arts.

Refund Eligibility

If your item stated above falls in eligible return, below conditions must meet to start your return process.

• Returned within 30 days of receiving your order

• Returned in the same condition as delivered

Return cost

Customers are liable to pay for the return cost. If you prefer us to send you low rated return shipping label, the cost will be deducted from your refund.